B21F6BB4-1C5E-4341-9402-72115F03EA26 19. June 2024

AI Outlook for the next 10 years with Gianluca Mauro, founder of the AI Academy

We recently published our Crossroads essay "The Future of AI". What we know about AI and what impact it will have on the German media and communications market in the next 10 years. With our interview series, we want to give you exciting insights from our expert interviews, starting with Gianluca Mauro, founder of the AI Academy.

Gianluca Mauro became passionate about AI during his study program in Silicon Valley. In 2018, he founded AI Academy, a company focused on helping people and organizations understand and apply AI through workshops, consulting, online courses, and his book "Zero to AI". Outside of teaching AI, he has been active in the field of AI ethics, leading an investigation for The Guardian and Pulitzer Center on how AI algorithms objectify women's bodies.

Where do you think we are now and where do you think we could be in 10 years' time?

I have been working with AI for almost 10 years, which means that I have seen many different phases. But there is one thing, that I have always seen: There is a delay between when a technology is ready – which means it's working pretty well – and when companies start to notice and deploy it. When I look back in time for example at computer vision, which is a different form of AI, it's been working quite well since 2015, but companies are still not using it in factories for instance. 

If I look specifically at the case of generative AI, I think that many things have not yet been sufficiently researched. ChatGPT for example is not perfect, but it's definitely already good enough to be useful. What I expect in the next three to five years is a lot more experimentation from a company perspective. I want to see more use cases and a tighter integration in the tools that companies use every day. 
 

What do you think will encourage companies to use AI and create more use cases?

I think the main barriers are a lack of knowledge and of an experimentation mindset. I see organizations still wondering if there are use cases for them, and they miss the fact that generative AI is a general-purpose technology: it’s your job to find the right use cases for your company and your industry. So, the solution is to invest in education and to create a safe space for teams to experiment and explore new ideas. 

There are also organizations that are on the fence because of the uncertainty that comes with this new technology. Let’s take as an example the EU AI Act: as company, how do you feel safe to invest in a technology that you don't know yet how it's going to be regulated? But at the same time, are you going to ignore it? When everybody is asking you what are you going to do about it? The tension between the two issues is definitely there, but there are still many question marks, and you have to be brave to take risks and place bets. There are several factors that need to come together for a new technology to be successfully introduced, and these factors take time.
 

What will happen to the European market if all the major AI companies are based outside Europe?

We have this idea that Europe is usually the one who regulates. The US innovates and Europe regulates. That's what happened with data privacy GDPR which is the strongest data privacy regulation. But look at what happened when the GDPR emerged as the first type of this form of regulation: most companies implemented GDPR on a global level. That standard spread around the world. I don't know if the EU AI Act is going to stay in its place or if it's going to expand to everybody. 

But Europe is not the only one that is regulating. And the reason why this is happening is because we know what happens when you underregulate Tech – think about social media. There's still fighting in the US now because they did not do anything about it. So, we know it's a big deal. This is number one. Number two: AI is a very big thing. The potential impact of AI is in the trillions of dollars range. Regarding these two points, there is a lot more fear. It is a massive strategic advantage of a global level, not only at a country level or even on a company’s level.
 

What is a 100% developed AI for you?

For me, it is a completely different way of interacting with computers.

I think we're doing something wrong with technology. Because we've added a lot of technology to our lives, like Zoom calls, smartphones, the internet and all these things, but it feels like there's a mismatch between the amount of power we have in our lives and the amount of productivity and the quality of life we have. I hope for a world where AI actually makes us more productive by removing things from the way we work that we don't want to do, and we are free to spend our energies on more important, more fulfilling and higher-level tasks. It makes me a little uncomfortable to say that because that's been the promise of technology for years, I was told as a child that technology will improve our lives. So, I hope that the way we work will finally change noticeably. I really hope we will see that. This can lead us to more human relationships, because sometimes technology – like a boring Excel sheet – can be the most dehumanizing experience you can have. If I can automate all that stuff, maybe I can just talk to people more.



Would you like to know more? Exchange ideas with us? Please write to us at: Strategie(at)stroeer.de